Lucia is an energetic and skilled facilitator of democratic local governance processes. For the past 30 years, from a home-base in African as well as Asian countries, she has designed, implemented and evaluated programs for the World Bank, the EU and various bi-lateral development partners. Among other VNG International assignments, she has been providing technical leadership to the Ethiopia Social Accountability Program (www.esap2.org.et), guiding government and CSO stakeholders to jointly improve basic service delivery, now scaling to 50% of all 1000 districts across the country.